Yegertek - Loyalty Group

Unified Customer Data and 360-degree Customer Views

Customer Data Platform

Transform your customer data to drive understanding, reveal actionable insights, and personalize the connected customer experience.

Capabilities of Dynamics 365 Customer Insights

  • Get deeper insights and richer profiles-
    Bring together transactional, behavioral, and demographic data to create actionable insights and have a complete view of your customers.
  • Optimize and orchestrate real-time customer journeys-
    Use industry-standard recommendations to define your key performance indicators (KPIs) or apply your own custom KPIs to measure business success metrics and performance towards goals.
  • Improve retention and loyalty-
    Intelligently orchestrate personalized journeys across destinations including marketing automation, advertising, and customer engagement platforms from Microsoft and other service providers.
  • Personalize B2B customer experiences and protect privacy-
    Build customer trust and honor privacy on a consent-enabled customer data platform (CDP) with consent data that are automatically updated and harmonized across business workflows.

Get started with Dynamics 365 Customer Insights with us.

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