MAKE YOUR CUSTOMERS FEEL VALUED WITH BETTER CLIENTELING
A Puzzle Clienteling solution that allows organizations to empower in-store sales associates to offer an unparalleled customer experience by leveraging the power of dynamic customer data.
A BESPOKE EXPERIENCE FOR EVERY CUSTOMER
As customers begin to switch brands at unprecedented rates, it’s more important than ever, that retailers offer a superior customer experience for one that chooses to engage with your brand, through a Puzzle Clienteling solution that truly enables businesses to curate personalized engagements for clients.
PUZZLE CLIENTELING SOLUTION AT A GLANCE
UNLOCK TRUE SALES POTENTIAL
All the customer data that once lay dormant in your CRM or CDP, is now available at the fingertips of your sales associate through Puzzle.
SMART SUGGESTIONSBacked by a “Smart Suggestions” engine, Puzzle helps to determine and recommend what products will spark interest in specific customers.
CUSTOMER INSIGHTSPuzzle’s inbuilt transactional “meta” data capturing feature provides a 360 view of the customers, that helps your brand enhance its marketing strategies.
CAPTURE INQUIRIESPuzzle’s “Inquiry” model allows sales associates to capture real-time feedback regarding out-of-stock inventory or product/promotion follow-ups. This information then syncs directly with your customer service team to follow up.
SURVEY MODULEPuzzle’s Survey Module helps enables sales associates to capture real-time customer feedback on their in-store experience.
DIGITAL CATALOGUEPuzzle’s Digital Catalogue feature allows sales associates to quickly showcase inventory that may not be available in a particular store but can be ordered to the store or delivered to the customer.
BENEFITS OF PUZZLE CLIENTELING
Clienteling in the retail space is as important as the product itself. Yegertek’s Puzzle Clienteling is designed with specific tools and processes that make the customer experience smooth and leave a great impression on the customers, thus giving the brand credibility to build on.
INTELLIGENT STORE ASSISTANTS
To provide excellent customer service, store assistants access information on the customer database. Puzzle Clienteling enables store assistants to help guide in a better way.
With good customer experience comes increased sales. Puzzle Clienteling engages customers in an efficient way with a tailored customer experience.
By building strong customer relationships, Puzzle Clienteling helps to improve your business significantly, by building a strong customer base and credibility.